What is deadline grace period?

A deadline grace period is the extended time the system allows for a reviewer to still attend to a process after they have missed their deadline. A grace period can be set by the Admin within the Admin > Process > Deadline settings. The grace period can be set to extend the deadline for a certain amount of hour(s) or day(s).

How an Admin can turn on grace period: #

1. Go to the Admin console on the left menu

2. Click Process sub menu

3. For Deadline make sure it is turned on

4. Click the checkbox and enter the grace period time you would like for hours or days

5. Click Save Changes

Grace period will be enabled for deadlines. For example, for the grace period set above, if a reviewer’s deadline is set to be at 1pm, the grace period will allow them to still make a process decision up until 4pm.