Five best practices of Enterprise Social Networking app for Google Drive

– 5 Collavate Use Cases for Enterprise Social Networking –

Enterprise Social Networking apps derive from business needs for a social platform to access resources, collaboration to solve business problems, and project management. An Enterprise Social Networking application is essential for businesses and organizations to have effective team communication and promote the sharing of innovative ideas. Over 5 millions businesses have adapted to Google Apps for work to enable employees to work together and strengthen their companies with the provided tools to increase work productivity. With Google Apps going worldspread for business, Collavate responds by providing an Enterprise Social Networking app for Google Drive users. Team communication features combined with an approval workflow system boost file sharing, workflow activity, and team discussions. All user files remain in the user’s Google Drive Cloud to ensure personal and data security.

Company Announcement Use Case

Collavate is an Enterprise Social Networking app for Google Drive that enables businesses and organizations to have effective communication and collaboration. Collavate’s Home screen is loaded with features designed to facilitate active discussions, sharing innovative ideas, and teamwork for business goals. With that, administrators can easily post company announcements for domain users to see when they logon.

Demonstrative use case example:

John needs to make an announcement to his team that they have officially hired James and would like the team to meet James on Monday in the conference room. John posts his announcement and his team is able to see the post and even leave comments.

John posts the announcement

A team member leaves a comment

Announcements can easily be made with posts. Users are able to stay up to date and comments allow room for questions and two way communication.

Project Management Team Discussion Use Case

Collavate is an Enterprise Social Networking application designed to allow teams and employees to carry out operations with ease. With real-time collaboration features, users can work together to increase productivity and maximize business achievements. Collavate enables having active discussions, operating together, and sharing strategies for project management.

Demonstrative use case example:

The project manager is sharing the calendar with tasks and projected timelines with the team. The team is encouraged to takes a look and discuss the logistics and suggest any beneficial modifications or adjustments to the schedule and project approach.

Direct tagging users is possible to make sure tagged users receive a notification regarding the post. Team members can make suggestions, and additional files can be added with comments.

Users can hover over file attachments to preview file. Clicking on files brings up file in full-screen.

The Collavate Home platform allows managers, team members, and colleagues to share files, tag colleagues, and communicate ideas for strategic project achievements. Active collaboration is made possible with Collavate to increase work productivity and planning.

Contract Management with Client Use Case

Collavate is an Enterprise Social Networking application that is great for Google Drive users. The Collavate platform makes communicating with clients easy, and work operations can be kept on a centralized workspace. Sharing project proposals, communicating adjustments, and managing task progress is all possible with Collavate. Collavate can be used to engage in contract managements with clients.

Demonstrative use case example:

Annie is working with John who is an international client. John has an idea of what he wants in an application structure, and has contracted Annie to work on his custom app. John, the client, would like to see the progress of the application as it comes along as he may want some modifications to it. To keep in contact and be able to actively review the development of the app, Annie keeps John up-to-date with daily progress.

John is able to manage his custom app project and communicate any desired changes along the way.

With Collavate Posts, users can tag a contact by using the command “@email”. The “@” symbol followed by an email address outside of the domain will email the user that they have been tagged in a post. The user can open the post from their email and become a collaborator in the post. Collavate can be used to manage contracted projects and more!

Customer Support Platform Use Case

Collavate is an Enterprise Social Networking application with a vast number of uses for many types of operations. Collavate’s Home screen is loaded with team communication features with the ability to be used both internally and externally. The platform makes communicating with customers easy, and work operations can be kept on a centralized workspace. Collavate can be used as a help desk for customer service employees to engage with users contacting for assistance.

Demonstrative use case example:

John is a Customer Support Representative and receives emails from product consumers that come in contact with his Support Team for product assistance. Madison is a customer that needs help properly installing software onto her computer. When John receives Madison’s email, he uses Collavate Post to attach a screenshot of Madison’s original email and replies to her with helpful instructions. John tags Madison’s email in the Collavate Post, and Madison recieves an email that allows her to view John’s post and actively communicate with comments, and more screenshot attachments if needed.

John replies to Madison’s email with Collavate Post. By simply tagging madison’s email, she will get an email that allows her to open the Collavate Post where her and John are able to communicate through comments and attach any additional screenshots if needed.

Madison recieves the email and clicks [See Comments]

Madison is able to view John’s reply to her email via Collavate Post and she is able to write a comment back to John on whether she has successfully been helped or if she needs further assistance.

Collavate Posts enable users to communicate with others internally within the domain as well as externally. Tagging users inside and outside of the domain is easy. Simply use the “@” symbol without the quotation marks followed by an email address, and the user will receive an email that allows them to view and comment on the post.

Collavate for Workflow Use Case

Collavate’s Home platform provides team communication features with posts and also serves as a great workflow activity overview. Whether you are submitting a document to others to edit and review, or you are a reviewer of a document, all workflows you are involved in is displayed on your Collavate Home feed. Workflows displayed are all processes you are involved in for you to keep track of.

Demonstrative use case example:

Annie submitted a document workflow and within the instructions, she requests that her team contributes their own visuals and approves the workflow once they have collaborated and are happy with what is finalized on the document. Comments and file attachments are encouraged of her teammates.