Customer Case Study: ACS (Automotive Industry – Manufacturing)

At ACS Co., Ltd (http://www.acskorea.com/eng/), a Global Advanced Components Company, all the employees are using Collavate with Google Apps. Collavate Team has interviewed with an IT manager in ACS, and discovered how they are enjoying collaborative working with Collavate.


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What made ACS consider bringing Collavate into the working process?


At first, our need for Google Docs based Collaboraive Work Platform led us to setup of Google Apps for Work. Then we found that we need an Approval Process module that goes with Google Apps for Work, which guided us to Collavate.


What is the reason to choose Collavate?


Collavate enables us to react flexibly to various situations with templates based on Google Docs.


Also, automatic notifications are sent to both the originators and reviewers, reducing the time it takes for the approval process to finish. These merits lead us to the implementation of Collavate.


How are you using Collavate in a daily flow of work?


First, Collavate’s notification system made it faster for people to check their review documents, and real-time collaboration expedited the decision making.

Second, since the approval process system is also available on mobile environment natively, reviewing the submitted documents is possible anytime anywhere.


Lastly, Collavate has Google Apps service links that lead to Gmail, Calendar and more, making Collavate as a hub for the work environment. For this reason many of our employees have Collavate as their starting pages in their internet browser.


After interviewing with a manager, we were so proud of providing value to ACS as our customer successively enhanced their workflow with Collavate. We hope to keep up the pace to help businesses work in better environment where people can seamlessly work together more efficiently, and more secure.


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